Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

What is your current Production Time?

Our current production time varies by product.
As a general rule right now most products are shipping in 7 to 10 business days. However we are able to ship some products sooner. Please feel free to contact me if you need your product fast. We can discuss your options.

I have a problem with my order. How can we fix it?

Please check your order as soon as you get it. You have 7 days from the receipt of your order to let me know if something is incorrect or missing.
We are happy to help in any way we can. Simply send us a message with the following information....

* Order Number
* Event Date
* Image of problem
* 1-2 Sentences describing what the problem is.

Once we receive your message, we will check to see if the wrong items were shipped to you by accident or if anything was misprinted due to an error on our end. If the mistake was our fault we will provide a solution at no expense to you.

If the mistake was made on the customer’s end, we can still provide them with replacements. However; the customer must pay all extra charges including shipping.

What if I made a mistake in my personalization details?

Please double and triple check your personalization information before you place the order. Once the order is sewn we can not change anything.

What if I am unsure of my colors, font, etc?

Please ask any questions regarding colors, fonts, etc. before you purchase. We will gladly send you pictures of the actual products being used, entire fonts, and of course you can always purchase proofs.

Do you provide proofs?

To keep cost down and production times fast we do not provide proofs with every order.
However you can purchase proofs. They are 3.00 each. It will also add 7 days to your production time.
You can purchase them here...
https://www.etsy.com/listing/177705550/digital-proof?ga_search_query=proof&ref=shop_items_search_1&frs=1

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